Formcue

Company Profile

AI powered customer feedback platform for multi location brands. Predict churn, identify trends, close loops and boost loyalty across all locations. Collect feedback across every interaction via SMS, WhatsApp, Email, Kiosks, or directly in app through easy, one minute surveys. Track performance, compare locations, and maintain exceptional customer experience at scale. Close loops faster by routing critical feedback directly into CRM, Slack, or Helpdesk tools. Perfect for restaurant chains, healthcare providers, hotel brands, service networks, and multi location businesses aiming for growth without guesswork.

• Artificial Intelligence
• Cloud Services
• HealthTech
• Retail Tech
• Software Services
• Store Operations - Automation
• Data & Analytics - Audience Management
• Customer Experience & Retention - Customer Contact Centres
• Unified Communications
• Chatbots / Virtual Assistant
• Data Analytics & Automation
• CRM (Customer Relationship Management) Software
• Business Process Management
• Business Intelligence Solutions
• Application integration and infrastructure
• E-commerce & M-commerce - User Experience & UX Design
• E-commerce & M-commerce - Digital Shopper Analytics & Engagement
• Data & Analytics - Business Intelligence
• Customer Experience & Retention - Loyalty Programmes
• Customer Experience & Retention - CRM Systems
• Customer Experience & Retention - Chatbots
• Customer Experience & Retention - AI & Machine Learning
• Remote Patient Monitoring Tools
• Patient Engagement and Experience Platforms
• Artificial Intelligence
• Software as a Service - SaaS
• Customer Relationship Management - CRM
• Analytics
• Planning and Optimization
• Natural Language Processing (NLP)
• Data Extraction